Cancellation Policy

Overview
All bookings can be cancelled and a full refund given until 30 days before check-in with a 50% refund until 14 days before check-in. No refund if cancelled within 14 days of check-in.

How long does it take to get a refund?
We send refunds immediately upon cancellation and they usually show up within 3-5 days, but sometimes it takes as long as 15 days before they reflect on the original payment method. In some countries, such as Brazil and India, it can take up to 2 months for the refund to arrive.